An iPhone user could face the “iCloud and iMessage account do not match” problem while using multiple Apple IDs on a device. But, it’s not a big issue. This error may sometimes appear if you use multiple device IDs. This is a common problem in iOS 15 and iOS 16. Many users who updated to iOS 15 have encountered this error.
If your iPhone also shows the “iCloud and iMessage account do not match” message, there is no need to worry about it. This could be just a temporary error that needs to be fixed at Apple’s end. With proper troubleshooting, you can get things back on track in no time. Here, we will explain how to fix the “iCloud and iMessage Accounts are Different” problem on your iPhone. You can fix this problem very quickly. Just follow our guidelines below.
How to Fix “iCloud and iMessage Accounts are Different” Error?
As we already told you that this is just a temporary error. It may be fixed automatically. So, if you face this problem, we suggest you wait for 24 hours and hope that it goes away. Because in many cases, it has been fixed automatically easily. Anyways, if you have been facing this issue for quite a long time, we recommend you go through our steps to correct the problem.
- Go to the Settings app on your iPhone.
- Tap on your name at the top of the screen to open your Apple ID card.
- Now, verify the Apple ID (email address) mentioned below your name on the Apple ID screen.
- Once done, go back to the main menu of the iPhone Settings.
- Scroll down and Tap on the Messages option.
- Then tap “Send & Receive” to further verify the iMessage settings.
- The Apple ID that is being used for iMessage will be listed there.
- Ensure that the Apple ID listed there is the same ID used by iCloud, the one you verified earlier.
- If the Apple ID is different, you must sign out the current ID and sign in with the same account.
- To sign out the current ID, tap on your Apple ID listed in the iMessage settings.
- Tap on the Sign Out option from the popup menu.
- After you are signed out, you will see the “Use your Apple ID for iMessage” option.
- Tap on the option and use the same Apple ID for iMessage that is being used by iCloud on your iPhone to make sure all features of iMessage work appropriately.
- Once done with all processes, the “iCloud and iMessage Account Not Matching” problem will be fixed.
This is how you can solve the “iCloud and iMessage Accounts are Different” problem on your iPhone. So, if you are facing this problem, there is no need to worry. With the help of our given steps, you can quickly fix the issue on your iOS 15 or iOS 16. If the steps don’t work, we recommend you take your device to AppleCare. If you have any queries regarding this topic, feel free to ask in the comment box below.